Clik here to view.
6 Steps To A Phone Sale
This one is for all the business owners or service providers out there that have a product to sell over the phone. I must ask the question: why do my people suck on the phone?! We record phone calls...
View ArticleClik here to view.
Just Say Yes!
I hope everyone had a great Christmas this year, and a safe New Year! Here are some more thoughts I have on phone sales. It’s kind of a part two of my 6 Steps to a Phone Sale video. I … Continue reading →
View ArticleClik here to view.
Networking and Community Involvement
Let’s talk today about joining a group, doing networking, and getting involved in your community. There are several things I do on behalf of Curry’s Auto Service. I am part of a “Dealer 20” group which...
View ArticleClik here to view.
Why Does It Cost So Much to Get My Car Fixed?
Here’s a video that I think everyone can appreciate. I demystify the process behind pricing out an auto repair. After this video you will better understand what you’re paying for and hopefully...
View ArticleClik here to view.
My Week Unplugged
Last week I had the week from hell. The IT company we’ve been using for the last four or five years was migrating our email to a cloud based exchange email to make life easier, better, and faster for...
View ArticleClik here to view.
Creative Destruction
Today I want to talk about a process that’s been crucial in maintaining my competitive edge in the automotive repair industry. A cool indicator of our success has been the Readers of Northern Virginia...
View ArticleClik here to view.
Effective CEO’ing
To be an effective CEO you don’t need to know everything about everything, but rather a little about everything. You need to know about accounting, finance, marketing, operations, and all the different...
View ArticleClik here to view.
Begin at the Beginning
What does a successful entrepreneur look like? I believe very much in beginning at the beginning. This means that you really need to know the business that you’re entering; you can’t operate in an...
View ArticleClik here to view.
My Dog Blog
I have a dog at home named Penny who is a rescue animal. She’s part australian cattle dog, part pit bull or maybe boxer, but in all a great dog. A couple months ago She started limping on her left …...
View ArticleClik here to view.
A Good Salesperson
Number one you have to have a great attitude. A great salesperson will be fun to talk to, they leave all their problems or worries at home, and really become an actor on stage while selling. People...
View ArticleClik here to view.
What Do Customers Want?
It doesn’t matter what business you’re in – whether it’s business to consumer or business to business. I think what customers want is for you to make their lives better. That’s what people are looking...
View Article
